{"product_id":"saunalife-model-g2-outdoor-home-sauna-kit","title":"SaunaLife Model G2 Outdoor Home Sauna Kit","description":"\u003ch2\u003eSaunaLife Model G2 Outdoor Home Sauna Kit\u003c\/h2\u003e\n\u003cp\u003eThe SaunaLife Model G2 Outdoor Sauna offers superior quality and exceptional value, making it the best DIY sauna at the best price. Crafted with hand-selected, satin-smooth Aspen for its benches and backrests, it ensures supreme comfort while its durable 1.65”-thick spruce planks and interlocking V-joints create a sturdy, long-lasting structure. The sauna features a slanted roof with premium EPDM roofing, a full floor, and a high-quality 8mm tempered glass door for protection against the elements. Designed for up to 4 people, it includes dimmable LED lighting to enhance the natural beauty of the wood interior and can be heated by either a wood-fired stove or a 6kW electric heater. A perfect wellness sanctuary for your backyard, offering relaxation and health benefits for years to come.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNote: Model G2 is constructed with the highest quality Nordic Spruce. It is recommended to preserve and protect the exterior with an outdoor wood stain or paint with UV protection.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003eFeatures\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003ePremium Nordic Spruce wall beams (1.65” thick) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIndirect dimmable LED lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLuxurious and airy outdoor sauna appeal \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEngineered for simple DIY sauna installation (2-persons, 2-days) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eInterlocking-beam construction allowing for natural expansion and contraction and exacting fit \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSolid grade-A Aspen benches for bather (1.1” thick bench tops, no knots) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCan accommodate electric or wood-fired sauna stove\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eModel G2 Outdoor Home Sauna Kit \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003ePremium Nordic Spruce wall beams (1.65” thick) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLuxurious and airy outdoor sauna appeal \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEngineered for simple DIY sauna installation (2 persons, 2-days) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eInterlocking-beam construction allowing for natural expansion and contraction and exacting fit \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSolid grade-A Aspen benches for bather (1.1” thick bench tops, no knots) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClear tempered glass door for the ideal nature sauna experience (5\/16” thick) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDotless and dimmable LED lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGrade-A Aspen backrest (no knots) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSlanted roof with self-a adhesive waterproofing system \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUp to 4 bathers \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eExterior height (Front - Back) - 92\"H \/ 85\"H\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eExterior depth and width \u003c\/span\u003e- 64\"D and 72\"W\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eInterior depth and width - 59\"W and 66\"D\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eInterior height - 81\"H\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDesigned by SaunaLife and handcrafted in Northern Europe \u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhite LED Light Bar System with Wi-Fi App\u003c\/strong\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNeon and dimmable white LED indirect lighting\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eWireless handheld remote (IP20) and control mounting cradle \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLow voltage operation\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eIncludes\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eModel G2 Outdoor Home Sauna Kit \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFull-length Spruce staves (1.65” thick)\u003c\/li\u003e\n\u003cli\u003eBenches Aspen (1.1” bench tops, no knots)\u003c\/li\u003e\n\u003cli\u003eBackrest of Aspen (1.” rests, no knots)\u003c\/li\u003e\n\u003cli\u003eTempered clear glass door\u003c\/li\u003e\n\u003cli\u003eFoundation beams\u003c\/li\u003e\n\u003cli\u003eRoofing felt for roof\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWhite LED Light Bar System with Wi-Fi App\u003c\/strong\u003e \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhite LED light bar (1) \u003c\/li\u003e\n\u003cli\u003eWi-Fi, app-based operation \u003c\/li\u003e\n\u003cli\u003eWireless handheld remote \u0026amp; mounting cradle  \u003c\/li\u003e\n\u003cli\u003e90W power supply  \u003c\/li\u003e\n\u003cli\u003eDriver \u003c\/li\u003e\n\u003cli\u003e30’ light cable  \u003c\/li\u003e\n\u003cli\u003eMounting clips, articulating (3)   \u003c\/li\u003e\n\u003cli\u003eMounting clips, flush (3) \u003c\/li\u003e\n\u003cli\u003eInstallation instructions \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca aria-describedby=\"tooltip504878\" data-original-title=\"Open file in new window\" data-placement=\"bottom\" data-toggle=\"tooltip\" title=\"\" type=\"application\/pdf; length=2741289\" href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2023-08\/Sauna-Life-G2-Installation.pdf\" target=\"_blank\"\u003eSauna-Life-G2-Installation.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca aria-describedby=\"tooltip20239\" data-original-title=\"Open file in new window\" data-placement=\"bottom\" data-toggle=\"tooltip\" title=\"\" type=\"application\/pdf; length=1758419\" href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-01\/SaunaLife-Sauna-G2-G4-Series-LED-Lightbar-System.pdf\" target=\"_blank\"\u003eSaunaLife-Sauna-G2-G4-Series-LED-Lightbar-System.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca aria-describedby=\"tooltip429561\" data-original-title=\"Open file in new window\" data-placement=\"bottom\" data-toggle=\"tooltip\" title=\"\" type=\"application\/pdf; length=196765\" href=\"https:\/\/www.bathingbrands.com\/sites\/default\/files\/2024-05\/SaunaLife%20Model%20G2%20Outdoor%20Sauna%20Dimensions.pdf\" target=\"_blank\"\u003eSaunaLife Model G2 Outdoor Sauna Dimensions.pdf\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ctable data-striping=\"1\" class=\"tablefield table table-hover table-striped\" id=\"tablefield-paragraph-1366012-field_table-0\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth class=\"row_0 col_0\"\u003eModel\u003c\/th\u003e\n\u003cth class=\"row_0 col_1\"\u003eModel G2\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_1 col_0\"\u003eWall \u0026amp; Ceiling Material\u003c\/td\u003e\n\u003ctd class=\"row_1 col_1\"\u003eNordic Spruce\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_2 col_0\"\u003eBench Material\u003c\/td\u003e\n\u003ctd class=\"row_2 col_1\"\u003eKnotless Aspen\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_3 col_0\"\u003eInterior Dimensions\u003c\/td\u003e\n\u003ctd class=\"row_3 col_1\"\u003e59\"D x 66\"W X 81\"H\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_4 col_0\"\u003eExterior Dimensions (Front)\u003c\/td\u003e\n\u003ctd class=\"row_4 col_1\"\u003e64\"D x 72\"W x 92\"H\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_5 col_0\"\u003eExterior Dimensions (Back)\u003c\/td\u003e\n\u003ctd class=\"row_5 col_1\"\u003e64\"D x 72\"W x 85\"H\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_6 col_0\"\u003eDoor\u003c\/td\u003e\n\u003ctd class=\"row_6 col_1\"\u003e66.6\"H x 27.2\"W\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_7 col_0\"\u003eDoor Handle\u003c\/td\u003e\n\u003ctd class=\"row_7 col_1\"\u003eLong handle\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_8 col_0\"\u003eDoor Handle Material\u003c\/td\u003e\n\u003ctd class=\"row_8 col_1\"\u003eMetal (exterior) \/ Wood (inside)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_9 col_0\"\u003eShipping Dimensions\u003c\/td\u003e\n\u003ctd class=\"row_9 col_1\"\u003e89\"L x 44\"W x 32\"H\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_10 col_0\"\u003eShipping Weight\u003c\/td\u003e\n\u003ctd class=\"row_10 col_1\"\u003e1200 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_11 col_0\"\u003e\u003c\/td\u003e\n\u003ctd class=\"row_11 col_1\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_12 col_0\"\u003eLighting\u003c\/td\u003e\n\u003ctd class=\"row_12 col_1\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_13 col_0\"\u003eOperating Voltage\u003c\/td\u003e\n\u003ctd class=\"row_13 col_1\"\u003e24VDC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_14 col_0\"\u003eWattage\u003c\/td\u003e\n\u003ctd class=\"row_14 col_1\"\u003e18.69W\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_15 col_0\"\u003eConnection Type\u003c\/td\u003e\n\u003ctd class=\"row_15 col_1\"\u003eIP67 Twist Lock 2 Pin\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_16 col_0\"\u003eIP Rating\u003c\/td\u003e\n\u003ctd class=\"row_16 col_1\"\u003eIP67\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_17 col_0\"\u003eCertification\u003c\/td\u003e\n\u003ctd class=\"row_17 col_1\"\u003ecETLus\/SGS\/TUV\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_18 col_0\"\u003e\u003c\/td\u003e\n\u003ctd class=\"row_18 col_1\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_19 col_0\"\u003ePower Supply\u003c\/td\u003e\n\u003ctd class=\"row_19 col_1\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_20 col_0\"\u003eInput Voltage\u003c\/td\u003e\n\u003ctd class=\"row_20 col_1\"\u003e120VAC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_21 col_0\"\u003eOutput Voltage\u003c\/td\u003e\n\u003ctd class=\"row_21 col_1\"\u003e24VDC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"even\"\u003e\n\u003ctd class=\"row_22 col_0\"\u003eRated Power\u003c\/td\u003e\n\u003ctd class=\"row_22 col_1\"\u003e90W\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr class=\"odd\"\u003e\n\u003ctd class=\"row_23 col_0\"\u003eCertification\u003c\/td\u003e\n\u003ctd class=\"row_23 col_1\"\u003eUL, CE, FCC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003eWarranty\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eSAUNA LIFE SAUNA LIMITED LIFETIME WARRANTY\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSauna Life extends this Limited Warranty solely to the original retail consumer purchaser of any Sauna Life sauna purchased from one of its authorized resellers.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLIMITED LIFETIME SAUNA WARRANTY\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eSauna Life warrants that the Sauna Life sauna shall be free from defects in workmanship under normal conditions of use and service for the lifetime of the sauna for residential applications after delivery to the original retail purchaser. This warranty is limited to making good any factory assembled component which in the judgment of Sauna Life is deemed defective in workmanship. The warranty does not cover normal material wear, natural weathering of the lumber, or installation or delivery of components and applies only to the original retail purchaser.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWARRANTY PERFORMANCE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eFor any warranty service, Sauna Life reserves the right to choose, at its option, repair of the problem or a replacement of the defective part. Sauna Life reserves the right to substitute a part or component of equivalent value, either new or factory reconditioned, and any such repair or replacement shall assume as its warranty only the remaining portion of the warranty on the original product. In the event Sauna Life chooses to repair any malfunction or defect covered by this warranty, a return authorization will be issued, and the component will be returned prepaid freight to Sauna Life for repair of the defect. Sauna Life will then ship the component back the original retail purchaser upon completion of the repair. Prior to any return, contact Sauna Life at: Sauna Life, 511 Glenn Avenue, Wheeling, Illinois 60090, telephone number: (949) 688-4198, for packaging and shipping instructions and a return authorization number. In addition, Sauna Life will require photographs of any defect and reserves the right to inspect or designate an agent to inspect any part that is claimed to be defective and covered by this warranty. Labor charges and related expenses for removal, installation, or replacement of the sauna or its components are not covered under this warranty. Normal wear and tear, cosmetic issues or changes to individual pieces of lumber due to natural aging and weathering are not covered. Sauna heaters and added components are not covered by this warranty.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eACTS INVALIDATING WARRANTY\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis warranty is void if the Sauna Life sauna has been subject to alteration, misuse or abuse, commercial use, or if any repairs on the sauna are attempted by anyone other than an authorized representative of Sauna Life. Alteration shall include, but is not limited to, deviation from the original assembly instructions, component change, or the addition of any non-approved device or heating system, which contributes to a component or unit failure, or unsafe operating system. Use of the sauna in an application for which it is not designed will void this warranty. This includes, but is not limited to, damage caused by operation above safe sauna operating temperatures, damage caused by added components, damage to the sauna’s surface caused by harsh chemicals, damage caused by movement of the product, and damage caused by acts of God.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDISCLAIMERS\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eExcept as expressly provided above, Sauna Life makes no other representation or warranty, express or implied, either in fact or operation of law, statute, or otherwise, and Sauna Life specifically disclaims any and all implied or statutory warranties, including warranties or merchantability and of fitness for a particular purpose. Sauna Life shall not be liable for loss of use of the Sauna Life sauna or other incidental or consequential costs, expenses, or damage, which may include but are not limited to, the removal of or reinstallation of a wall, deck or other fixture, water leakage, costs of shipping or packaging, applicable taxes, or the payment of any costs or expenses of disassembly, removal, or reinstallation of the product or any part. Your rights may vary from state to state. Under no circumstances shall Sauna Life or its representatives be held liable for injury to any person or damage to any property, however arising, even if caused by the Sauna Life Sauna or its representatives’ negligence. No distributor, salesperson, dealer, retailer, or other representative of Sauna Life has the authority to alter or change these warranties either orally or in writing.\u003c\/p\u003e\n\u003ch3\u003eShipping \u0026amp; Returns\u003c\/h3\u003e\n\u003cp\u003eSaunaLife saunas have a standard shipping rate of $950 for deliveries to the 48 contiguous states, covering the transportation of both the sauna heater and any additional accessories. Shipping is $1250 to Canada.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: Sauna Heater\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e Supply prides itself on having one of the best return policies in the industry. \u003c\/strong\u003eCancel any time before your order has shipped, \u003cstrong\u003ecompletely free of charge\u003c\/strong\u003e (exceptions apply, including custom made orders). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCall (949) 688-4198 or email sales@thesaunasolutionllc.com\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFrequently Asked Questions\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhen will I know my order has shipped?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhen will my order ship?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thesaunasolutionllc.com.\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the lower 48 in USA.\u003c\/p\u003e\n\u003cp\u003eIf you have questions regarding anything below, please send an email to sales@thesaunasolutionllc.com or call us at (949) 688-4198\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCancellations \u0026amp; Refunds: \u003c\/strong\u003e\u003cspan\u003eAt The Sauna Solution LLC, we pride ourselves on having the best return policies in the industry. \u003c\/span\u003eCancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you have questions, please send an email to sales@thesaunasolutionllc.com or call us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e(949) 688-4198\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations (Before Order Ships)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (949) 688-4198, the chat in the bottom right, or email sales@thesaunasolutionllc.com any time.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eCancellations of Custom Orders\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cstrong\u003eCustom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThese units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll sales are final for Custom made and Made-to-order products.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eRefunds and Returns\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eIf you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eNot all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and\/or product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eDue to drastically increasing LTL\/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e\u003cspan\u003e\u003cspan class=\"s1\"\u003e\u003cstrong\u003eShipping Times\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eWe promise to do our best to get your order to you as soon as possible. We provide \u003cstrong\u003eestimated shipping times\u003c\/strong\u003e on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory\/warehouse and dock workers and so on).\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eOrder delays have proven to be unavoidable and outside of The Sauna Solution LLC's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times.\u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eWe thank you for your business and appreciate your patience.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cmain tabindex=\"-1\" id=\"MainContent\" class=\"main-content js-focus-hidden\" role=\"main\"\u003e\n\u003cdiv class=\"page-width\"\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"grid__item medium-up--five-sixths medium-up--push-one-twelfth\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003cdiv id=\"le_body_row_1_col_2_el_9\" class=\"element-container cf\" data-style=\"\"\u003e\n\u003cdiv class=\"element\"\u003e\n\u003cdiv class=\"op-text-block\"\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWarranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.\u003c\/p\u003e\n\u003cp\u003eContact sales@thesaunasolutionllc.com for any questions.\u003c\/p\u003e\n\u003cp\u003eBY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\n\u003cstrong\u003eOur Shipping Partners:\u003c\/strong\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv data-product-id=\"7665558323429\" data-location=\"bottom\"\u003e\u003cstrong\u003e\u003cimg height=\"137\" width=\"244\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0591\/4532\/2659\/files\/Shipping_Partners_480x480.jpg?v=1630626537\"\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cdiv title=\"Page 1\" class=\"page\"\u003e\n\u003cdiv class=\"layoutArea\"\u003e\n\u003cdiv class=\"column\"\u003e\n\u003cdiv title=\"Page 1\" class=\"page\"\u003e\n\u003cdiv class=\"layoutArea\"\u003e\n\u003cdiv class=\"column\"\u003e\u003cmain role=\"main\" class=\"main-content js-focus-hidden\" id=\"MainContent\" tabindex=\"-1\"\u003e\u003c\/main\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"The Sauna Solution LLC","offers":[{"title":"Default Title","offer_id":51124873494761,"sku":"SL-MODELG2","price":4990.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0792\/9767\/5497\/files\/saunalife-model-g2-outdoor-home-sauna-kit-sauna-heater-supply-949845_ab209048-7e82-476d-83f9-b1a9fe7587d8.jpg?v=1779722295","url":"https:\/\/zenrecoveryrealm.com\/products\/saunalife-model-g2-outdoor-home-sauna-kit","provider":"Zen Recovery Realm","version":"1.0","type":"link"}